|Software and hardware functionality (making your recording)
|How do I log in to DMU Replay?
Whenever you access DMU Replay; either via the Panopto Recorder software or online in the web browser, you will need to log in to ‘DMU Replay’ using your Blackboard credentials.
|How should I best use the Pause button?
Even when the Pause button is activated, Panopto will continue to record all of the streams that you have selected.
Although paused parts are automatically hidden from Viewers, Creators would be able to view the hidden parts while editing. Therefore, it is advisable to use the Pause button for short periods of time only, and when no sensitive content might be recorded.
If a student declares their contribution to be ‘in confidence’ – please Stop the recording and then Start to Record again when you are ready, two separate videos are created. It is possible to merge two short pieces of video later when editing OR you can just embed the two separate videos into Blackboard (part 1 and part 2).
|Are all teaching spaces equipped with DMU Replay to record teaching?
DMU Replay will automatically start when you log on to the lectern/presenter PC in classrooms and labs. If it is closed by accident, DMU Replay can be opened from the Start menu.
|Do I need any other equipment/software to use DMU Replay?
In teaching spaces the Panopto Recorder will start automatically on the lectern PC. If recording in these teaching spaces, you may find that you may need to borrow a microphone (depending on your delivery style) so that the audio is clear on your recording. The timetabling department and AV loans will be able to help and advise regarding timetabled spaces and the equipment that is available.
For recording at your desk, you will need ITMS to install the Application Jukebox Player in order to access DMU Replay from the software portal.
When using DMU Replay on a non-DMU computer, you can install the Panopto Recorder software providing you have administrator rights on the computer being used.
In addition, you may want to use additional audio/visual equipment when recording at your desk. Find out more on how to Record at your desktop.
|Can I use DMU Replay to make a recording at my desk?
Yes you can, you will need to have the latest version of the Application Jukebox player installed by ITMS – this enables you to open the Panopto Recorder software from https://software.dmu.ac.uk/jukeboxdrm/showStreamit.do and record content on your computer screen. If you wish to include a recording of yourself you may need a webcam (which can be borrowed from AV loans if your computer does not have one). However if you are just recording for example PowerPoint slides and your audio (via a headset or an MS Lync phone) the Panopto Recorder software will suffice. Find out more on how to ‘Record at your desktop’.
|Can I use DMU Replay off campus e.g. at home?
Yes, you will need to install the Panopto Recorder software. Find out here how to install the Panopto Recorder software. Also read ‘Record at your desktop’.
NOTE: When using DMU Replay on a personal or non-DMU computer, only limited technical support will be available from ITMS.
|Do I have to wait in classrooms waiting for my recordings to be processed?
No, the Panopto Recorder software will begin to upload the recording as soon as it is started. Once the recording is stopped you may see a green and orange bar signifying the last elements of the upload but as soon as these bars disappear you can log off and shutdown the classroom computer. All of the processing is done behind the scenes and you will receive an email from DMU Replay once the recording is processed and ready.
|What does ‘Offline Recording’ mean?
Offline recording provides the ability to use the Panopto Recorder software without being connected to the Internet. Recordings can be made and stored on a computer for uploading and processing at a later date. Be aware that offline recordings cannot be edited or worked with in any way until they have been uploaded and processed.
|Can I record the classroom visualiser (document camera)?
In some classrooms the visualiser can be selected as either the Primary Source or a Secondary Source. However, in Edith Murphy and some Hugh Aston spaces this is not currently possible.
NOTE: One visualiser type does require a lot of computer power to record; specifically, the Lumens PS751. Where this is being recorded alongside slides or screen content, adding further video streams will risk a crash and result in a failed recording.
|Do my recordings have to be associated with a Blackboard shell?
No, all DMU staff members should be able to log in to the system at https://panopto.dmu.ac.uk. Once logged in, you can create a Folder in the top level of the system that is independent of any Blackboard shells/module Folders by clicking the ‘Create’ button and selecting ‘New Folder’. By default, you will be the only Creator in this Folder and you can work with permissions to share the contents of the Folder as you begin to record sessions to it as appropriate.
|Can I record multiple microphones?
No, the Panopto Recorder software will only accept one audio device in the ‘Audio’ section and this is the microphone that will be recorded. However, if you are recording in a classroom that has microphones in the ceiling, a lectern microphone and a Sennheiser clip on microphone; selecting ‘DMU Replay lectern microphone’ will record all of these microphones (when switched on) as they are all wired into the same input.
|Are students able to record or upload to DMU Replay (Panopto)?
Yes, with the correct permissions and the Assignment Folder enabled students are able to use Panopto either on or off campus. There are Android and iOS app’s for mobile devices or students can download and install the Panopto Recorder Software for use with their computer. Students will be limited to a maximum resolution of 1080p but this should be fine in the majority of cases.
|Can I continue recording to a session after it has stopped?
Yes, after logging in to DMU Replay you can select older sessions from within the Panopto Recorder software. Click ‘Manage’ next to the Module code or Folder in which the existing session is stored and a web browser will open with a list of the sessions available. Locate the desired session and click ‘Settings>Resume’. This will start the recorder and any content created will be added to the previously created session.
|Can I use DMU Replay alongside the TurningPoint voting system?
Yes, once DMU Replay opens automatically, close it and open TurningPoint via Application Jukebox. Click PowerPoint Polling and his will open PowerPoint with the TurningPoint tab loaded into the ribbon. Now, open DMU Replay from the Start menu as usual and ensure ‘Start presenting when recording starts’ is checked and click ‘Record’ to display the first slide, initiate the recording and preserve the TurningPoint functionality.
NOTE: if TurningPoint is set to ‘Always load add-in’ in the Preferences menu this will stop Panopto being able to open the presentation.
|What is the difference between streaming and download?
Streaming describes a scenario in which the recording is watched over the Internet (or streamed) whilst the viewer is online. Streaming enables viewers to interact with and search the recording in the Panopto Viewer. Download relates to a copy of the recording being taken from the Panopto system for viewing when disconnected from the Internet in a more traditional media player such as VLC, QuickTime or Windows Media Player amongst others.
|Why can't I 'Create' when logged in at panopto.dmu.ac.uk?
As a member of staff you will be able to sign in to DMU Replay at panopto.dmu.ac.uk and view any recordings that have been shared appropriately. However, in order to Create Folders, Sessions and upload videos you must also be an Instructor on a Panopto provisioned Blackboard shell. If you are not an Instructor on such a shell the Create button will not be available for you to click.
|Are there any keyboard shortcuts when using the Panopto recorder?
Yes, in Windows the following keyboard shortcuts will work even if the software is minimised:
- F8 Record
- F9 Pause/Resume
- F10 Stop
|Can I use DMU Replay on a Mac?
Yes, download the installation file from panopto.dmu.ac.uk and install as usual. Open the software and ensure the Server Name is panopto.dmu.ac.uk; click ‘Find providers’ and select ‘DMU Replay’.
The Mac version of the software will now open and you can record.
|When I visit the software portal there are two versions of DMU Replay - which one do I need?
Click the ‘Launch’ button next to the version that best fits your use as follows:
- ‘DMU Replay v1.0’ should be used at the desk and when connected to the Internet; or
- Select ‘DMU Replay v1.0 (Portable)’ should you wish to record in offline mode whilst disconnected from the internet.
This will add the final version of the software to your player and you can continue to record.
|If I record a video on the internet (e.g. YouTube) using the primary screen capture will I be able to hear the audio from the video in the DMU Replay recording?
No, there will be no audio. Also, recording internet video in DMU Replay may be a breach of copyright. If you show internet video content as part of your session/lecture, the recommended methods for including this internet video as part of your DMU Replay recording are:
1. add a hyperlink to the online video as an extra slide at the end of your presentation using the Edit function in DMU Replay. This link will open automatically when the end of the presentation recording is reached so that students can re-visit the video that you showed during the session.
2. Include the hyperlinks on a separate document (ms Word, PowerPoint) that is uploaded to your Blackboard module to accompany the DMU Replay recording.
|I open my slides from Blackboard, how should I record them?
It is fine to do this, log in to DMU Replay as usual and then open the slides from Blackboard. With PowerPoint now open, the ‘Open a Presentation’ button in DMU Replay will disappear and you will be asked if you want to start presenting when the recording starts. Ensure this box is ticked and click the Record button in DMU Replay.
Note: There is a known issue when opening PowerPoint files that are saved in compatibility mode (.ppt) in this manner using Internet Explorer. DMU Replay will appear to record but the files will be corrupt and nothing will be created. The workarounds are to either:
- Save a copy of the presentation to the computer’s desktop once opened and use this to teach/record with;
- Save the files in the default PowerPoint format (.pptx) ad re-upload them to Blackboard; or
- Use an alternative browser such as Firefox or Chrome when opening slides in Blackboard ready to teach with.
|Do I have to use the Panopto Recorder software to make videos?
No, the DMU Replay system can ingest any type of video. If it is not practical to use the Panopto Recorder software; videos can be made using traditional cameras, screencast software, or audio only recordings can be made in a more traditional manner and uploaded into the system for sharing. Note: uploaded video is restricted to a maximum resolution of 1080p.
|Can I give my DMU Replay recording a more meaningful name?
Yes, before starting to record you can over-type the default name (date and time) in the ‘Record a new session called:’ field.
|Can I or my students upload Ultra High Def' videos?
This depends on the file format. To overcome the 1080p resolution restriction the file format will need to be something other than .mp4 or .mov The official guidance on codecs and supported file types in DMU Replay is available here https://support.panopto.com/s/article/470-upload-support-matrix