If a student is having difficulty accessing an attached media file on your Blackboard shell, it may be due to a recent course copy procedure that did not copy access permissions for particular media files into the new module shell. To rectify this problem please follow the procedure for adding permissions to a file item in a Blackboard module shell below.

If you require advice or help with this procedure please contact your Faculty ELT project Officer

1. Navigate to the module shell

2. Select the Files option in the Control Panel by clicking the arrow icon

3. In the files list that opens, click the arrow icon next to the file item for which you want to edit the permissions

4. From the dropdown menu select Permissions

5. Click the Add Course User List button

6. Set Option 2 to All Course Users and set Option 3 to Read
(DO NOT set it to anything else)

7. Click Submit